Safer gambling

Need help right now?

Free, confidential support is available 24/7 across Great Britain if gambling stops feeling under control.

Warning signs

Spending more money or time than you planned, chasing losses, borrowing to gamble, hiding gambling from family, or feeling anxious or irritable when you're not playing are signs that gambling may no longer be controlled entertainment.

Tools available

  • Deposit limits you can set in your account. Decreases take effect straight away and increases only after a cooling-off period
  • Reality checks and session time reminders
  • Time-outs from 24 hours up to 6 weeks
  • Self-exclusion with an individual operator for at least 6 months
  • GAMSTOP: free self-exclusion from every UK-licensed online gambling site for 6 months, 1 year or 5 years
  • Gambling blocks offered by most UK banks on debit cards

Your protections under UK rules

  • You must be 18 or over, and operators must verify your age and identity before you deposit or gamble
  • Credit cards cannot be used to gamble with any UK-licensed operator
  • Online slot stakes are capped at ยฃ5 per spin, or ยฃ2 per spin if you are aged 18 to 24
  • Bonus wagering requirements are capped at 10 times the bonus amount
  • If you have a complaint an operator can't resolve, you can take it to an approved Alternative Dispute Resolution (ADR) provider for free
National Gambling Helpline

0808 8020 133

For immediate support with gambling problems, contact the National Gambling Helpline, run by GamCare. It is free, confidential and open 24 hours a day.

UK support organisations

Independent organisations offering free advice, self-exclusion and peer support across Great Britain.